FREQUENTLY ASKED QUESTIONS

We are always happy to talk about trees and discuss your requirements free of charge. We always provide a free, obligation written quote for all our services. This way our clients know exactly what we will be doing and what the cost will be.

We are always happy to talk about trees and discuss your requirements free of charge. We always provide a free, obligation written quote for all our services. This way our clients know exactly what we will be doing and what the cost will be.

Yes. We have good working knowledge of planning with regard to trees. We deal with local planning authorities on a regular basis. If we are employed to carry out the tree works granted, we will waive any fee for the application. Of course if you just want to use us to apply to the council on your behalf and not to carry out the tree works, we would also be happy to do so. This would be a chargeable service.

Yes. We can. We will start by examining the case, looking at what you have applied for and what the reasons for refusal were. Using our experience along with further negotiation, we will work hard to overcome the challenges and help you with the desired works. This sometimes will result in the appeal process. This is always on a no win no fee basis.

Arbtechnic has full Arboricultural Insurance with Public and Products Liability of £5 million and Employers Liability of £10 million which means we have every eventuality covered for your peace of mind.

All of our staff are fully qualified in tree surgery and have NPTC and LANTRA qualifications for the tasks they carry out.

Many of our customers now keep the chippings for future use on the garden as mulch – ideal for keeping weeds out and moisture in. This depends on the type of chip and its intended use. A number of trees when chipped are unsuitable for garden use. We can advise you of the suitability of your woodchips.

It is recommended that trees are worked on after leaf fall and before bud burst. This however is not true for all species. We would prefer to look at each tree individually and give you a written assessment. Some examples of trees requiring work at other times are Cherry, Plum and related trees (Prunus species) These should be pruned soon after flowering to reduce the risk of bacterial infection. Maple and Birch should not be pruned in the spring to avoid ‘bleeding’ (exuding sap), which although not considered damaging can be unsightly. Magnolia and Walnut should only be pruned in high summer. Most common species of hedges can be cut any time of the year but again we would confirm this after inspection.

The relevant Highways regulations will be adhered to and if your council needs to know that traffic flow may be disrupted we will liaise with them and arrange appropriate traffic control.

A tree preservation order is made by the local planning authority which makes it an offence to cut down, reduce, crown thin, uproot, willfully damage or willfully destroy a tree without permission from the planning authority.

Tree preservation orders are used to protect trees that contribute to the appearance (amenity value) of an area. They are made if a tree is under threat of being cut down or damaged. A tree preservation order protects trees that make an impact on their local surroundings.

We will make the necessary inquiries with the local council upon accepting the quote.